Privacy statement
At Best of Tickets, we are committed to protecting the privacy of our users and ensuring transparency in the way we handle personal data. This privacy statement explains what data we collect, how we use it, and how we safeguard it when tour operators use our platform to purchase tickets for venues across Europe.
What data we collect
When a tour operator registers with Best of Tickets, we collect the following information:
- Organization name
- Business address of the organization
- Invoice email address
- User account details including first name, last name, email address, and language preference
- Order details related to purchased tickets
- IP address and login timestamps for security and auditing purposes
Payment information
We do not store or process payment card information directly. All payment transactions are securely handled by our payment service provider, MultiSafePay, which complies with the latest security standards.
How we use this data
The information we collect is used to:
- Provide and manage access to our ticketing platform
- Issue invoices and maintain financial records
- Send relevant updates, confirmations, and service emails
- Improve our services and enhance the user experience
- Ensure the security of our systems and detect unauthorized access
Data security
We take appropriate technical and organizational measures to protect personal data from loss, misuse, or unauthorized access. Access to data is restricted to authorized personnel only, and all data is stored in secure environments.
Your rights
In accordance with applicable data protection laws such as the GDPR, you have the right to access, correct, or delete your personal data. You may also object to or restrict certain types of data processing. To exercise these rights, please contact us using the information below.
Contact
For questions about this privacy statement or how we handle your data, please contact us at:
Best of EU B.V.
Commandeurslaan 69
1964LW Heemskerk
The Netherlands
Email: privacy@bestoftickets.com